Support
Email support@approvepilot.app — it's read and answered personally by the founder, usually the same day.
What helps us help you fast
- Your store's
.myshopify.comdomain. - What you were doing, what you expected, what happened instead.
- A screenshot if something looks wrong on screen.
Never include passwords or full certificate files in email — if we need to look at an application together, we'll do it inside the app.
Before you email
- Setup and how-to questions: the guides cover the whole apply → vet → approve flow, native options included.
- Billing: plans and the founding offer are explained in plain language on the pricing page; all billing runs through Shopify.
- Privacy and data handling: the privacy policy.